Terms of Service

Last Updated: June 26, 2026

Welcome to Tire and Brake Experts of McDonough (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, services, communications, scheduling tools, forms, and customer interactions.

By visiting our website, requesting service, scheduling an appointment, submitting a form, calling, texting, emailing, or otherwise interacting with Tire and Brake Experts of McDonough, you agree to these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. About Tire and Brake Experts of McDonough

Tire and Brake Experts of McDonough provides tire, brake, and related automotive services in McDonough, Georgia and surrounding areas.

Our services may include, but are not limited to:

New tire sales and installation
Used tire sales and installation
Tire repair
Tire rotation
Tire balancing
Brake inspections
Brake pad and rotor service
Roadside tire assistance
Fleet tire service
Vehicle safety-related inspections
General automotive service communication and support

Service availability may vary based on staffing, scheduling, inventory, vehicle type, location, weather, safety concerns, and other business conditions.

2. Website Use

You agree to use our website only for lawful purposes.

You may not use our website to:

Submit false, misleading, or fraudulent information
Interfere with website operation or security
Attempt to access systems, data, or accounts without authorization
Upload malicious code, spam, or harmful content
Misrepresent your identity or service needs
Use the website in a way that violates any applicable law or regulation

We reserve the right to restrict or block access to our website if misuse is suspected.

3. Service Requests and Appointments

When you request service or schedule an appointment, you agree to provide accurate and complete information, including your name, contact information, vehicle details, service location, and the issue you are experiencing.

Appointments are not guaranteed until confirmed by Tire and Brake Experts of McDonough.

We may contact you by phone, text, or email to confirm details, provide estimates, ask follow-up questions, update your appointment, or notify you about changes.

We reserve the right to decline, reschedule, or cancel service when necessary, including for:

Unsafe working conditions
Incomplete or inaccurate information
Unavailable parts, tires, or equipment
Vehicle conditions outside our service capability
Weather or roadside safety concerns
Non-payment or prior payment issues
Abusive, threatening, or inappropriate conduct
Any reason that makes service unsafe, impractical, or outside our scope

4. Estimates, Pricing, and Availability

Any quote, estimate, or price provided before service is based on the information available at the time.

Final pricing may change if:

The vehicle condition is different than described
The tire size, brake condition, or service need is different than expected
Additional labor or parts are required
The vehicle requires special handling
The service location creates additional time, distance, or safety concerns
The customer requests additional work

We will make reasonable efforts to explain pricing before completing additional work.

Tire and part availability is subject to inventory, supplier availability, delivery timing, and market conditions.

5. Used Tire Sales

Used tires are sold based on available inventory and visible condition at the time of sale.

Used tires are not new tires and may have prior wear, age, cosmetic imperfections, or limited tread life compared to new tires.

Unless otherwise stated in writing, used tire availability, brand, tread depth, and matching sets are not guaranteed.

45-Day Used Tire Warranty

Used tires may include a 45-day used tire warranty when stated at the time of purchase.

The 45-day used tire warranty covers repairable air leaks due to patchable punctures.

The warranty excludes:

Road hazard damage
Pothole impact
Curb damage
Sidewall damage
Run-flat damage
Vandalism
Improper use
Tire damage caused by vehicle mechanical issues
Damage caused by alignment, suspension, brake, or steering issues
Damage caused by driving on a flat or severely underinflated tire
Damage caused by racing, off-road use, overloading, or misuse

Warranty decisions are made by Tire and Brake Experts of McDonough after inspection.

6. Customer Responsibilities

You are responsible for:

Providing accurate vehicle and service information
Ensuring we have safe and legal access to the vehicle
Being available by phone or text during the service window
Removing valuables when appropriate
Disclosing known vehicle issues that may affect service
Ensuring the vehicle is parked in a safe and accessible location
Paying for approved services, parts, tires, fees, and charges
Following any post-service safety recommendations

For mobile or roadside service, you are responsible for making sure the vehicle is in a location where service can be performed safely. We may refuse or delay service if the location creates a safety risk.

7. Payment Terms

Payment is due at the time of service unless other written arrangements have been approved in advance.

We may accept cash, credit card, debit card, digital payment, invoice, or other approved payment methods.

Returned payments, chargebacks, unpaid invoices, or failed transactions may result in additional fees, collection activity, or refusal of future service.

For fleet or business accounts, payment terms must be approved in writing.

8. Cancellations, No-Shows, and Delays

Please notify us as soon as possible if you need to cancel or reschedule an appointment.

We reserve the right to charge a cancellation, dispatch, inspection, or service call fee if:

We travel to your location and you are unavailable
The vehicle is not accessible
The service was misrepresented
The appointment is cancelled after dispatch
The customer refuses service after arrival without a valid reason
The service location is unsafe or inaccessible

We will make reasonable efforts to communicate delays, but arrival times may be affected by traffic, weather, prior jobs, parts availability, emergency calls, and other conditions.

9. Service Limitations

Tire and Brake Experts of McDonough is not responsible for pre-existing vehicle issues, including but not limited to:

Damaged wheels or rims
Worn suspension components
Alignment issues
Brake system defects
TPMS sensor issues
Lug nut or wheel stud damage caused before service
Prior improper installation
Rusted, seized, stripped, swollen, or damaged lug nuts
Hidden vehicle damage
Mechanical issues unrelated to the service performed

We will make reasonable efforts to identify visible concerns and communicate them when noticed, but our service does not replace a full mechanical inspection unless specifically agreed in writing.

10. Roadside and Mobile Service Safety

Roadside and mobile service may involve safety risks due to traffic, weather, terrain, lighting, parking conditions, and vehicle position.

We reserve the right to refuse, delay, or relocate service if conditions are unsafe.

In some situations, the vehicle may need to be moved, towed, or serviced at a safer location before work can be performed.

Customer safety and technician safety are priorities.

11. SMS Messaging Terms

By providing your mobile phone number and opting in through our website, forms, booking pages, phone call, text message, written form, or other authorized channels, you consent to receive SMS text messages from Tire and Brake Experts of McDonough.

SMS messages may include:

Appointment confirmations
Appointment reminders
Service updates
Quote or estimate follow-up
Vehicle or tire service communication
Customer support messages
Review requests
Limited promotional offers or business updates, if you have consented to receive them

Message frequency may vary depending on your interactions with us.

Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of receiving SMS messages at any time by replying STOP to any message.

For assistance, reply HELP or contact us at:

Phone: 470-944-8473
Email: info@tirebrakeexperts.com
Website: www.TireBrakeExperts.com

Your consent to receive SMS messages is voluntary and is not a condition of purchasing any goods or services from Tire and Brake Experts of McDonough.

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to mobile carrier availability and network conditions.

12. Communications Consent

By contacting us, submitting a form, requesting a quote, scheduling service, or becoming a customer, you authorize Tire and Brake Experts of McDonough to contact you using the information you provide.

We may contact you by phone, email, text message, voicemail, or other available communication method for service-related purposes.

Marketing or promotional communications will only be sent where permitted by law and with proper consent when required.

You may opt out of marketing communications at any time.

13. No Guarantee of Results

We work to provide professional, honest, and reliable service. However, we cannot guarantee that every tire, brake, roadside, or vehicle issue can be resolved on-site or during a single visit.

Some vehicle issues may require additional diagnostics, parts, repairs, towing, dealership support, or service from another automotive specialist.

Recommendations are based on the information available at the time of service.

14. Reviews, Testimonials, and User Content

If you submit a review, testimonial, photo, comment, or other content to us, you grant Tire and Brake Experts of McDonough permission to use, display, reproduce, or share that content for business, marketing, customer service, or promotional purposes, unless you request otherwise in writing.

You agree not to submit content that is false, defamatory, abusive, unlawful, or infringes on the rights of others.

15. Intellectual Property

All content on our website, including text, graphics, logos, images, service descriptions, videos, layout, and branding, belongs to Tire and Brake Experts of McDonough or its content providers unless otherwise stated.

You may not copy, reproduce, modify, distribute, or use our website content for commercial purposes without written permission.

16. Third-Party Services and Links

Our website may include links or integrations with third-party services such as scheduling platforms, payment processors, maps, review platforms, social media sites, analytics tools, or other external resources.

We are not responsible for the content, privacy practices, security, availability, or terms of third-party services.

Use of third-party services is subject to their own terms and policies.

17. Disclaimer of Warranties

Our website and services are provided on an “as available” basis.

To the fullest extent permitted by law, Tire and Brake Experts of McDonough disclaims warranties not expressly stated in writing, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Any service warranties, tire warranties, parts warranties, or labor warranties must be stated clearly in writing and may be subject to limitations.

18. Limitation of Liability

To the fullest extent permitted by law, Tire and Brake Experts of McDonough is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, communications, or services.

Our total liability for any claim related to a service shall not exceed the amount paid for the specific service giving rise to the claim, unless otherwise required by law.

Nothing in these Terms is intended to limit liability where such limitation is not permitted by law.

19. Indemnification

You agree to hold harmless Tire and Brake Experts of McDonough, its owners, employees, contractors, vendors, and representatives from claims, damages, losses, liabilities, costs, or expenses arising from:

Your misuse of our website
Your violation of these Terms
False or inaccurate information you provide
Unsafe or inaccessible service conditions
Your violation of any law or third-party rights

20. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy.

Please review our Privacy Policy here:

www.TireBrakeExperts.com/privacy-policy/

21. Changes to These Terms

We may update these Terms from time to time. When updates are made, the “Last Updated” date will be revised.

Your continued use of our website or services after changes are posted means you accept the updated Terms.

22. Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to conflict of law principles.

Any disputes related to these Terms, our website, or our services shall be handled in the appropriate courts located in Georgia, unless otherwise required by law.

23. Contact Us

If you have questions about these Terms of Service, please contact us:

Tire and Brake Experts of McDonough
Address: 18 Depot Street, McDonough, GA 30253
Website: www.TireBrakeExperts.com
Email: info@tirebrakeexperts.com
Phone: 470-944-8473